Sneeze Guard

Please contact us immediately at 646.216.9867 - so we can promptly resolve the issue for you. You may exchange or return for store credit within 14 days of receipt of the product shipment if, The item is in its original condition including all instructions, hardware, accessories and packaging. The item is not damaged due to use or installation. We will not accept custom items that are returned. Return Procedure Please call or e-mail to ensure that we are aware of the return. A copy of the invoice must accompany the return. Include all exchanged or returned items in the original packaging. Pack all products carefully and send. It is recommended that customers ship via UPS with package tracking and adheres to shipping company's packaging guidelines. Restocking Fee Items in original condition may be returned within 14 days of delivery for a merchandise refund. Merchandise must be returned in unused, like-new condition. However, a 25% restocking fee will be applied to all returned products after 14 days. We will gladly exchange or replace any defective products within our Exchange Policy. Return Shipping National Experiential cannot be held responsible for lost or damaged items while on transit back to us. It is recommended that customers ship via UPS with package tracking and adheres to shipping company's packaging guidelines. Modifying a product in a permanent way is considered physically damaged. Shipping, handling and insurance charges are services that have been performed cannot be refunded. Refunds are issued back to the original source of the purchase. The customer is responsible for any return shipment costs. Products damaged through negligence or due to poor return packaging will void the return and will be returned without replacement at the customer's expense. All Returns must include the following: A copy of the customer invoice. Explanation of the return All parts included with the orginal shipment including packaging. *Note - Poorly packaged returns will not be accepted.

Delivery times measured in business days. We cannot guarantee same day shipping. All orders are subject up to a 1-2 business day processing time prior to shipping. The estimated arrival date is not a guarantee of when the package will be delivered.Original shipping fees are non-refundable. Shipping fees are for the services provided by the carrier and will not be refunded if item is returned for any reason.